Sunday, September 30, 2012

Insurance Austin

 

Consumer Protection


Finding the Best Value for Your Insurance Dollar

TDI's Auto Insurance Price Comparisons and Home Insurance Price Comparisons help people shop for insurance and show annual price estimates submitted to TDI by the companies listed. Both auto and homeowners price comparisons show estimates for the type of policy a company is "most likely" to sell to new customers.

Along with price estimates, the guides provide contact information for each company listed, an AM Best financial rating, a complaint index, and shopping tips. The online price comparisons also include information on discounts offered.

Note: The price comparisons show annual price estimates submitted to the Texas Department of Insurance (TDI) by the companies listed, and represent typical coverages for hypothetical profiles. The price information cannot be used to compare insurance rates between companies over time.

Consumer Tip of the Day

If you are on Medicare, Medicare supplement insurance will help pay for some of your out-of-pocket expenses that Medicare alone does not cover. Medicare supplement insurance is a good idea, but not everyone needs it. You may not need Medicare supplement insurance if you have group health insurance through an employer or former employer, your belong to a Medicare+Choice plan (such as a Medicare health maintenance organization or a private fee-for-service plan), or you receive Medicaid or are a Qualified Medicare Beneficiary (QMB). For more information, view our Medicare Supplement Insurance Handbook and Rate Guide.

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Various Resources


Company Resource Pages


Shopping for Insurance / File A Complaint


Consumer Alerts


Disaster-Related Resource Pages


Health Care-Related Resource Pages



Help For Toll-Free #
Consumers 800-252-3439
Injured Workers 800-252-7031
Reporting Arson 877-434-7345
Reporting Fraud 800-252-3439
Safety Violations 800-452-9595
[ tdi phone listings ]

Help For Link
Agents / Adjusters E-mail
Filing Complaints E-mail
Health Providers E-mail
Media / Others E-mail
Website Problems E-mail

Favorite Links
Agent Lookup Company Lookup
Enforcements DWC Home
DWC Forms All Other Forms
TDI Jobs TXCOMP Home
TDI StormLink Windstorm
[ popular links · more lookups ]


For more information contact: ConsumerProtection@tdi.state.tx.us
Last updated: 09/06/2012

Consumer Bills of Rights


Your insurance company is required to provide you with a summary of your rights under Texas insurance law when it issues you a policy. This summary is called the "Consumer Bill of Rights." The Bill of Rights is being revised to reflect the change in the state's minimum liability limits. Until the revised Bill of Rights is adopted, the copy you receive with your new policy will still include the old limits in place prior to April 1.

HTML Versions



PDF Versions




For more information contact:
Last updated: 02/22/2012

Auto Insurance

Highlights

UM / UIM - Permissible Offerings under Chapter 1952, Texas Insurance Code
Price Comparison Rate Guides
Related Publications


Information for Young Drivers
Industry Information - Filings (Form, Rate, & Rule)
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Complaint Information


Helping You With Your Insurance Complaint - Explains how the Texas Department of Insurance assists Texans with insurance complaints.

File a Complaint


TDI has a single complaint form for all types of insurance including auto, homeowners, life, health, title, and workers' compensation. Please follow the instructions on the form to provide additional information for certain types of complaints, for example, title, HMO, and workers' compensation claim complaints. Also health care providers should use Attachment A, accessed via a link within the form, to provide additional claim-specific information. To file a complaint in English or Spanish, use the online form at the link below. You may also use the "easy print" option to print out the form then fill in the information and mail or fax your complaint back to TDI.


Other Complaint Resources


  • Internet Complaint Information System (ICIS) - Provides summaries of complaint database files by quarter and by line of insurance.
  • NAIC Consumer Information Source - CIS allows consumers to view a variety information about insurance companies and to file insurance company complaints.
  • Insurance Company Profile - Provides company license information, history, financial data, and number of justified complaints filed against the company.
  • HMO Profiles - Provides company contacts, service areas, general complaint and financial data, and other company information about HMOs. Information sorted by HMO company name. Also provides definitions for commonly used HMO terminology.
  • HMO Complaint Summaries



Complaint Indexes by Calendar Year


Complaint Index 2011- Auto | Home | Accident/Health | Life/Annuity | Workers' Compensation
Complaint Index 2010 - Auto | Home | Accident/Health | Life/Annuity | Workers' Compensation
Complaint Index 2009 - Auto | Home | Accident/Health | Life/Annuity | Workers' Compensation
Complaint Index 2008 - Auto | Home | Accident/Health | Life/Annuity | Workers' Compensation
Complaint Index 2007 - Auto | Home | Accident/Health | Life/Annuity | Workers' Compensation


For more information contact:
ConsumerProtection@tdi.state.tx.us

Last updated: 03/01/2012

Consumer Resources / Issues


For more information contact:
ConsumerProtection@tdi.state.tx.us

Last updated: 06/09/2008

Publications for Consumers

Publications and Brochures

This is one of several pages linking to a central website of publications of interest to TDI customers. Use the links to publications by programs on the Publications Home Page or use the page links to scan through our publications listings.
General Information | Price Comparisons and Rate Guides | Auto | Business Owners | Life and Health | Homeowners | Seniors

General Information

Title TDI Number File Format File Size
Helping You With Your Insurance Complaint cb003 html 24 kb
If My Insurance Company Fails cb006 html 15 kb
Shopping Smart cb035 html 25 kb
TDI Working For You cb022 html 23 kb
Buying Insurance on the Internet - Shopping Tips and Dangers cb091 html 13 kb
Insurance Fraud cb044 html 25 kb
Prevent Insurance Fraud (PDF version) cb102 html 7 kb
Surplus Lines Insurance cb015 html 15 kb
What Military Servicemembers Should Know about Insurance cb076 html 19 kb
Insurance Decisions for Texas School Districts html 79 kb
Holocaust-Era Insurance Claims cb061 html 5 kb
Glossary of Common Insurance Terms html 50kb
Tedi Bear's Insurance Activity Book cb098 pdf 264kb
En Español
Ayudándolo con su queja de seguros cb003s html 30 kb
La Compra de Seguros en Internet cb091s html 18 kb
La compra inteligente: Sugerencias para los habitantes de Texas que andan en busca de seguro de automóvil, propietario de vivienda o inquilino cb035s html 35 kb
El Departamento de Seguros de Texas trabajando para usted cb022s html 32 kb
Fraude de seguro cb044s html 27 kb
Seguros de compañías de líneas extraterritoriales cb015s html 16 kb
Glosario de terminología de seguros html 56 kb
Libro de Actividades de Seguro del Osito Tedi cb098s pdf 999kb


Price Comparisons and Rate Guides

TDI Number File Format File Size
Automobile Insurance Sample Rate Comparisons html 0 kb
Homeowners Insurance Sample Rate Comparisons html 0 kb
Long-Term Care Insurance Rate Guide (Long-term care insurance company rate increase histories) lrg html 25 kb
Medicare Supplement Insurance Handbook and Rate Guide (PDF version) cb014 html and pdf 37 kb
Small Employer Health Benefit Plan Rate Guide srg html 39 kb
Workers' Compensation Rate Guide wrg html 8 kb
En Español
Comparaciones del precios de seguro de automóvil (Para ver esta información en Español, seleccione la lengüeta que indica "En Español.") html 0 kb
Comparaciones de precios de seguros para propietario de vivienda (Para ver esta información en Español, seleccione la lengüeta que indica "En Español.") html 0 kb
Manual y guía de precios de los seguros suplementarios a Medicare cb014s html 56 kb


Auto Insurance

TDI Number File Format File Size
Automobile Insurance Made Easy cb020 html 53 kb
Automobile Insurance Sample Rate Comparisons html 0 kb
Glossary of Common Auto Insurance Terms html 13 kb
You Could Save $100 in a Hour cb060 html 7 kb
Texas Financial Responsibility Law: Minimum Auto Liability Insurance Limits Have Increased cb088 html 11 kb
En Español
Haciendo fácil la compra del seguro de automóvil cb020s html 63 kb
Comparaciones del precios de seguro de automóvil (Para ver esta información en Español, seleccione la lengüeta que indica "En Español.") html 0 kb
Glosario de terminología de seguros de automóvil html 16 kb
Usted podría ahorrar 100 en una hora cb060s html 7 kb
Ley de responsabilidad financiera para los conductores de Texas cb088s html 15 kb


Homeowners Insurance

TDI Number File Format File Size
Homeowners Insurance cb025 html 50 kb
Homeowners Insurance Sample Rate Comparisons html 0 kb
Glossary of Common Homeowners Insurance Terms html 21 kb
Home Inventory Checklist cb086 pdf 117 kb
Storm Warnings cb042 html 11 kb
Disaster Insurance Tips cb065 pdf 112 kb
Protect Your House from a Wildfire (PDF version) cb100 html and PDF 7 kb
Protect Yourself from a Flood cb104 PDF 345 kb
Frozen Pipes cb011 html 7 kb
Handling Water-Damage Claims cb074 html 26 kb
Texas Coastal Outreach and Assistance Services Team (COAST) cb103ES pdf 231kb
Windstorm Insurance Inspections cb002 html 12 kb
Renters Insurance cb043 html 11 kb
Title Insurance cb058 html 15 kb
En Español
El seguro para propietario de vivienda cb025s html 58 kb
Comparaciones de precios de seguros para propietario de vivienda (Para ver esta información en Español, seleccione la lengüeta que indica "En Español.") html 0 kb
Glosario de términos comunes del seguro de propietario de vivienda html 45 kb
Lista de inventario de casa cb086s pdf 116 kb
Advertencias en caso de una tormenta cb042s html 11 kb
Consejos sobre seguros en caso de desastres cb065s pdf 112 kb
Cómo manejar las reclamaciones de daños por agua cb074s html 38 kb
Inspecciones de seguro para vientos y granizo cb002s html 7 kb
El Equipo de Alcance y Servicios de Asistencia en las Costas de Texas cb103ES pdf 231 kb
Seguro para inquilinos cb043s html 14 kb
El seguro de titulo cb058s html 18 kb


Life and Health Insurance

TDI Number File Format File Size
Your Health Care Coverage cb005 html 105 kb
Health Maintenance Organizations cb069 html 22 kb
Health Care Coverage for Texas Children cb071 html 14kb
Insurance for Texans with Disabilities cb039 html 19 kb
Texas Health Insurance Pool cb073 pdf 68 kb
A Shopper's Guide to Long-Term Care Insurance (PDF version) cb032 html and pdf 48 kb
Long-Term Care Insurance Rate Guide
(Long-term care insurance company rate increase histories)
LRG01 html 25 kb
Understanding Life Insurance cb018 html 47 kb
Understanding Annuities cb078 html 33 kb
Independent Review Organizations cb057 html 11 kb
Medicare Advantage Plans cb036 html 30 kb
Medicare Supplement Insurance Handbook and Rate Guide (PDF version) cb014 html and pdf 37 kb
En Español
Su cobertura de cuidado de salud cb005s html 101 kb
Organizaciones de mantenimiento de salud cb069s html 27 kb
Cobertura de servicios de salud para los niños de Texas cb071s html 19 kb
Seguros para los habitantes de Texas con incapacidades cb039s html 25 kb
Guía para la compra de seguro de cuidado a largo plazo cb032s html 82 kb
Cómo funcionan los seguros de vida cb018s html 75 kb
Los planes Medicare Advantage cb036s html 51kb
Manual y guía de precios de los seguros suplementarios a Medicare cb014s html 56 kb


Insurance for Business Owners

TDI Number File Format File Size
Commercial Property Insurance cb021 html 39 kb
Small Employers Health Insurance cb040 html 26 kb
Small Employer Health Benefit Plan Rate Guide html 39 kb
Workers' Compensation Insurance cb030 html 28 kb
Workers' Compensation Rate Guide html 8 kb
Information for Workers' Compensation Nonsubscribers cb007 html
Healthy Texas cb092 pdf 2 kb


Insurance for Seniors

TDI Number File Format File Size
HICAP: Health Information Counseling & Advocacy Program cb045 html 27 kb
A Shopper's Guide to Long-Term Care Insurance (PDF version) cb032 html and pdf 48 kb
Long-Term Care Insurance Rate Guide
(Long-term care insurance company rate increase histories)
LRG01 html 25 kb
Medicare Advantage Plans cb036 html 30 kb
Medicare Supplement Insurance Handbook and Rate Guide (PDF version) cb014 html and pdf 37 kb
En Español
El HICAP ayuda a las personas en Medicare cb045s html 8 kb
Guía para la compra de seguro de cuidado a largo plazo cb032s html 82 kb
Los planes Medicare Advantage cb036s html 51kb
Manual y guía de precios de los seguros suplementarios a Medicare cb014s html 55 kb

For more information contact:

Disaster Preparedness Resource Pages (StormLink)

TDI's Disaster Preparedness Resource Pages combine information about current weather conditions, disaster-specific tips, and agency resources to help consumers prepare for various types of disasters. Planning ahead can help you protect yourself, your family, and your property during a disaster.


Help For Toll-Free #
Consumers 800-252-3439
Injured Workers 800-252-7031
Reporting Arson 877-434-7345
Reporting Fraud 800-252-3439
Safety Violations 800-452-9595
[ tdi phone listings ]
Help For Link
Agents / Adjusters E-mail
Filing Complaints E-mail
Health Providers E-mail
Media / Others E-mail
Website Problems E-mail
Favorite Links
Agent Lookup Company Lookup
Enforcements DWC Home
DWC Forms All Other Forms
TDI Jobs TXCOMP Home
TDI StormLink Windstorm
[ popular links · more lookups ]

For more information contact: ConsumerProtection@tdi.state.tx.us

TDI Insurance Complaint Form


TDI has a single complaint form for all types of insurance including auto, homeowners, life, health, title, and workers' compensation. Please follow the instructions on the form to provide additional information for certain types of complaints, for example, title, HMO, and workers' compensation claim complaints. Also health care providers should use Attachment A, accessed via a link within the form, to provide additional claim-specific information. To file a complaint in English or Spanish, use the online form at the link below. You may also use the "easy print" option to print out the form then fill in the information and mail or fax your complaint back to TDI. >For information on filing an insurance-related complaint, call the Consumer Help Line between 8 a.m. and 5 p.m., Central time, Monday-Friday.

1-800-252-3439
463-6515 in Austin


Internet Complaint Information System
Consumer Complaint Information | HMO Complaint Summaries

TDI Complaint Stakeholders Resource Page

Other Complaints



Customer Service Contact
We set high standards for customer service and hope our service meets your expectations. If it does not, we invite you to contact a supervisor or manager in the TDI program area providing that service. The TDI program has the expertise relating to your insurance issue, and it is likely that program staff and management are the ones who can best help you.

Customer Relations Representative
Should you have any comments or suggestions about TDI "Compact with Texans" services and standards, please contact TDI's Customer Relations Representative via e-mail at: CustomerRelations@tdi.state.tx.us


Insurance Resource Page for Texas Teens and Young Adults


See Also: How Insurance Works | General Insurance FAQ | Auto Insurance FAQ

Insurance provides financial protection from accidents and other unexpected events. Different kinds of policies insure against different "risks," which might include a traffic accident that damages your car, an apartment fire that destroys your personal property, or an illness or injury that requires expensive medical treatment.

In general, the insurance needs of people under age 25 are more limited than people who are older. For instance, you may already have some types of coverage through a parent's or guardian´s policy. However, one type of policy you are almost certain to need is auto insurance.

This page provides information about auto insurance, renters insurance, and health care coverage for younger Texans. In addition, the following Texas Department of Insurance (TDI) resources can help you understand key topics and issues relating to insurance coverage:


Auto Insurance


Texas law requires all drivers to have auto liability coverage to pay for any property damage and injury to others that results from any accidents they cause. A first offense for driving without insurance can result in a court fine of between $175 and $350. Subsequent offenses can result in court fines up to $1,000, license suspension, and impoundment of your vehicle. In addition, if you are convicted of driving without insurance, you will have to pay an annual surcharge of $250 to the Texas Department of Public Safety (DPS) in order to maintain your Texas drivers license. The surcharge remains in effect for three years, meaning a first offense could ultimately cost you more than $1,000.

Your insurance company will provide you with a card or certificate as "proof of insurance" at the beginning of each policy term. You will be required to show proof of insurance when you

  • Are asked for it by a police officer or other law enforcement official.
  • Have an accident.
  • Register the title to your car or renew its registration.
  • Obtain or renew your driver´s license.
  • Have your vehicle inspected during an annual required state safety inspection.

Texas law requires you to have basic minimum liability coverage of $30,000 per injured person, up to a total of $60,000 for everyone hurt in an accident, and $25,000 for property damage. This coverage is typically called "30/60/25" coverage. Keep in mind that basic coverage might not be enough if you are held liable for an accident. For instance, if you cause an accident that results in $35,000 in damage to the other driver´s vehicle, and you have only the basic $30,000 property damage limit, you could be personally responsible for paying the additional $5,000 yourself. For this reason, many drivers increase their coverage limits. Ask your agent about higher liability limits, but remember that the higher your limits, the more your premium, which is the amount you pay for the insurance, will be.

It´s also important to understand that basic liability coverage pays only for the damages and injuries you cause to other people. It won´t pay to repair or replace your car. To have coverage for your vehicle in an accident regardless of who´s at fault, you will need to add "collision" coverage to your policy. You can buy "comprehensive" coverage to pay to repair or replace your car if it´s stolen or damaged by hail, fire, road debris, vandalism, or other similar covered risks. You might also wish to add "Personal Injury Protection," commonly called PIP. PIP will pay for your and your passenger's medical and medically related expenses and will replace some lost wages if you´re unable to work because of an accident. "Uninsured/Underinsured Motorist" (UM/UIM) coverage pays your expenses from an accident caused by an uninsured motorist or if the other driver did not have enough insurance to cover your bills, up to your policy´s dollar limits. UM/UIM also pays for accidents caused by a hit-and-run driver if you reported the accident promptly to the police.

The following TDI resources can help you better understand and shop for auto insurance:


Renters Insurance


If you live in a rented home or apartment, you may need to buy renter´s insurance to cover your personal property in the event of fire, theft, or other covered loss. Your landlord´s insurance won´t pay to repair or replace your property.

Typically, renters insurance costs $30 or less per month, although you should expect to pay more if you have a lot of expensive items. An "actual cash value" renters policy will pay for a property loss in the amount of the resale value of the item at the time the loss occurred. In other words, if your two-year-old computer is damaged by water from a broken pipe, the policy will only reimburse you for the value of a two-year-old computer -- not a new one. However a "replacement value policy" will reimburse you for the amount needed to purchase a new item of like kind and quality to the one that you need to replace. Replacement value policies cost more than actual cash value policies because they pay more for the losses you incur.

Renters insurance essentially covers everything a homeowners policy does, except for the value of the rented structure. Many renters policies will pay for the cost of a place for you to stay temporarily if the damage to your property makes your home uninhabitable. A renters policy also protects you from legal liability in the event that someone has an accident and is injured on your property. In addition, many renters policies even cover property losses that occur off the rented premises, up to a certain limit, such as lost luggage or a stolen camera on vacation.

If you´re away at school, your personal property may be covered by your parent's or guardian´s homeowners policy and you don´t need a separate renters policy. Make sure your parents review their policy carefully to determine whether your property is covered while you´re living away from home and what the limit of the coverage is. It´s a good idea for them to check with their insurance agent to verify the coverage.

The following TDI resources offer more in-depth information relating to renters insurance:


Health Care Coverage


Health care coverage pays for the cost of medical services as a result of illness or injury. Younger people often forgo health insurance because they´re in good health and expect to be so for a long time. However, although it is true that younger individuals are less likely to have a serious illness, it can occur. Moreover, a serious physical injury as a result of an accident can happen to anybody at any time.

If your parents have health care coverage and you still depend on them for financial support, more than likely you will also be covered under their policy. Dependent children may remain enrolled in a parent´s health plan up to age 25. If your parents are without health coverage, you should consider obtaining a policy of your own. Because younger people can generally be expected to remain in good health, health coverage generally costs significantly less for them than for people who are older. If you´re a college student, find out whether your institution offers a student health plan. The majority of larger colleges and universities offer some type of affordable health coverage.

In some cases, colleges may require you to have health care coverage as a condition of enrollment.

Health care coverage can be an extremely complex topic. In general, however, if you´re purchasing an individual policy directly from an insurer, shop around with multiple companies for the best available coverage at the best price. Always read a policy before purchase, and carefully consider whether it meets your health care needs.

The following TDI resources can help you better understand how health coverage works and help you find a policy that's right for you:

  • TexasHealthOptions.com is a web site administered by TDI that provides a step-by-step approach to finding health coverage. There´s a page devoted specifically for college students.
  • Your Health Care Coverage explains the many aspects of health care coverage in detail, including the differences between managed care and indemnity coverage and group and individual health plans.
  • Health Maintenance Organizations provides detailed information about Health Maintenance Organizations (HMOs), which utilize special networks of hospitals, physicians, and service providers.
www.austinhealthbrokers.com

courtesy of geico...
 

1 comment:

  1. It takes work but shopping around and comparing plans from various health insurance providers before signing up is certainly a wise financial move. Only by making a proper comparison can you determine which insurance plan can give you the best coverage at the lowest cost.

    Regards,
    Chris from medicalaidsite.co.za

    ReplyDelete