Monday, October 15, 2012

Insurance Coverages for Businesses

Business Portal


Insurance & HMO Coverages for Businesses


Health Insurance


2-50 Eligible Employees



51-99 Eligible Employees


100-plus Eligible Employees


Highlights

TexasHealthOptions.com
Lower Health Insurance Cost
Find An HMO






Employer Resources - Reporting Requirements for Businesses Not Carrying Workers' Compensation Insurance

Help For Toll-Free #
Consumers 800-252-3439
Injured Workers 800-252-7031
Reporting Arson 877-434-7345
Reporting Fraud 800-252-3439
Safety Violations 800-452-9595
[ tdi phone listings ]

Help For Link
Agents / Adjusters E-mail
Filing Complaints E-mail
Health Providers E-mail
Media / Others E-mail
Website Problems E-mail

Favorite Links
Agent Lookup Company Lookup
Enforcements DWC Home
DWC Forms All Other Forms
TDI Jobs TXCOMP Home
TDI StormLink Windstorm
[ popular links · more lookups ]




Insurance & HMOs


You are here: www.tdi.texas.gov · pubs · consumer · serg01.html

Small Employer Health Benefit Plan Rate Guide


The Texas Department of Insurance will no longer publish the Small Employer Health Insurance Rate Guide. Instead, we’re referring consumers to the health plan finder on www.HealthCare.gov . The federal website is managed by the U.S. Department of Health and Human Services.
Follow these steps to learn rates for small employer health insurance in your area:
  1. Visit HealthCare.gov by selecting the link or typing www.HealthCare.gov into your web browser.
  2. Choose “Texas” from the drop-down menu in the “Explore your coverage and pricing options” box.
  3. On the next page, choose “Small Employer” from the list.
  4. On the next page, choose “I need health insurance for my employees.”
  5. On the next page, choose “Learn More” next to “Private Health Insurance Products for Small Groups.”
  6. On the next page, enter your ZIP code, the date you want coverage to start, and the number of employees you want to insure.
  7. On the next page, select “Show me the products.”
  8. The results screen will list the plans by plan name. Select the plan name to learn what company sells it. You can sort the results by annual out-of-pocket limit, enrollment, and average cost per enrollee.
  9. Select a plan (or choose up to three to compare plans) to view the plan’s details and pricing.

Other Resources

For More Information or Assistance

For answers to general insurance questions, for information on filing an insurance-related complaint, or to report suspected insurance fraud, call the Consumer Help Line between 8 a.m. and 5 p.m., Central time, Monday-Friday, or visit our website
1-800-252-3439
463-6515
in Austin
www.tdi.texas.gov
You can also visit HelpInsure.com to help you shop for automobile, homeowners, condo, and renters insurance, and TexasHealthOptions.com to learn more about health care coverage and your options.
For printed copies of consumer publications, call the 24-hour Publications Order Line
1-800-599-SHOP (7467)
305-7211 in Austin
To report suspected arson or suspicious activity involving fires, call the State Fire Marshal’s 24-hour Arson Hot Line
1-877-4FIRE45 (434-7345)

Listing of Companies Licensed to sell Small Employer Accident and Health Coverage in Texas




Note: As of May 2010, these companies are marketing small employer coverage in Texas. However, companies may elect to stop writing new business at any time. Please contact individual companies to learn whether the company currently sells small employer coverage in Texas.

Company Name Phone number to call to get a quote
Aetna Health, Inc. (HMO) (866) 899-4379
Aetna Life Insurance Company (866) 899-4379
American Alternative Insurance Corporation (800) 305-4954
Best Life and Health Insurance Company (800) 433-0088
Blue Cross and Blue Shield of Texas (800) 399-5831
Community First Health Plans, Inc. (HMO) (800) 434-2347
Connecticut General Life Insurance Company (713) 552-7600 - Houston office
(972) 582-7300 - Dallas office
Federated Mutual Insurance Company (888) 507-0852
Guardian Life Insurance Company of America, The (800) 356-5808
Humana Health Plan of Texas, Inc. (512) 338-2532
Humana Insurance Company (800) 234-7912
Independence American Insurance Company (212) 355-4141
Insurance Company of Scott and White (800) 321-7947
John Alden Life Insurance Company (Assurant Health) (877) 225-5077
Life of America Insurance Company (800) 876-8776
Madison National Life Insurance Company (800) 356-9601
Nippon Life Insurance Company of America (800) 969-5238
Pacificare Life and Health Insurance Company (800) 458-5653
Republic American Life Insurance Company (800) 394-0406 (Nexcaliber)
Scott and White Health Plan (HMO) (800) 321-7947
SHA, L.L.C. ( Firstcare HMO) (800) 884-4901
Southwest Life & Health Insurance Company (Firstcare HMO) (800) 431-7737
Standard Security Life Insurance Company of New York (602) 906-6227
Time Insurance Company (Formerly Fortis Benefits) (800) 800-1212
Trustmark Life Insurance Company (Starmark) (800) 522-1246
U S Health & Life Insurance Company (586) 693-4753
Unified Life Insurance Company (800) 765-4224
Union Security Insurance Company (Formerly Fortis Benefits) (800) 788-2638
United Healthcare Insurance Company Contact Local Agent
United Healthcare of Texas, Inc. Contact Local Agent
Universal Fidelity Life Insurance Company (800) 550-8009
Usable Life (800) 470-9621
Valley Baptist Insurance Company (877) 422-4400


Get Help: 1-855-TEX-CHAP (1-855-839-2427)
  • Increase text sizeIncrease text size
  • Decrease text sizeDecrease text size
  • E-mail this page
  • Print this page
A State of Texas Resource for Finding Health Insurance Coverage


Health Insurance Information for a Small Business Employer

State and federal law makes a distinction between "small employers" and "large employers" insurance purposes. Small employers have certain legal protections, including protections against rate increases, and different rules regarding the level of coverage a plan must provide. For health coverage purposes, a business is considered to be a small employer if it has two to 50 full-time employees, defined as employees who customarily work at least 30 hours per week and are not seasonal or contract workers.
If your business qualifies as a large employer, defined as having more than 50 full-time employees, you should refer to the Large Employer Resource Page. This webpage provides a summary of health coverage options and resources for small employers.
Small Business
  1. Small Employer Coverage Overview
  2. Indemnity vs. Managed Care Coverage
  3. Coverage Rights and Protections
  4. Self-funding a Health Plan
1. Small Employer Health Coverage Overview
It is a business´ number of eligible employees - not total employees - that determines whether or not it´s considered a small employer under Texas insurance law. For example, if your business has 60 total employees, it could still qualify if six of the workers are part-time and four have coverage through some other source, such as a spouse´s plan.
Small employer coverage must be made available to all qualifying full-time employees their spouses, and dependents under equal terms and conditions.
A carrier may require that at least 75 percent of a small employer´s eligible employees elect for membership as a condition of offering a plan. Carriers must always "round up" when calculating the percentage. For example, a five-person business with only three employees wishing to participate satisfies a 75 percent requirement by rounding up. However, in the case of a business with only two eligible employees, the law requires 100 percent participation. A husband and wife working in a business must be counted as two separate employees. The two employees will not be eligible for coverage as a dependent of one another.
A key requirement of small employer status is that coverage must be made available to all qualifying full-time employees and their spouses and dependents under the same terms and conditions, whereas a large employer may exclude spousal and dependent coverage and impose specific eligibility criteria for plan membership. Small employer status also protects the employer by mandating some percentage limitations on annual rate increases. State law also contains many fewer provisions for specific medical conditions that are required to be covered by small employer health plans.
Texas employers may not exclude eligible employees from participation in a health plan based on their age, medical condition, medical history, or other health risk factors.
Back to Top
2. Indemnity vs. Managed Care
The two primary approaches to health care coverage are typically called known as "indemnity" and "managed care." One of the first decisions that a business providing health coverage will have to make is whether it will offer a plan that is strictly one type or the other, or a plan that incorporates various features of the two.
In general, indemnity coverage offers greater freedom of choice in obtaining health services but costs more, whereas managed care is more restrictive but costs less.
Each approach has its trade offs and both have their critics. In general, indemnity coverage offers greater freedom of choice in obtaining health services but costs more, whereas managed care is more restrictive but costs less. A business may elect to offer multiple types of health coverage and allow employees to decide which best meets their needs. In this situation, typically the employees who select the more expensive plan pay the difference in price.
Indemnity plans are administered by insurance companies, and are what many people think of as a traditional health insurance. An indemnity health plan will cover the services of any physician, provider or hospital the consumer chooses as long as the care is medically necessary and consistent with the terms of the policy.
Managed care is an alternative approach that has gained popularity within the last two decades as a tool to mitigate rising health care costs. Typically a managed care plan will cost significantly less than an indemnity plan covering comparable conditions and services. A primary way managed care achieves savings by contracting directly with physicians, hospitals and providers to provide services at pre-negotiated rates. A managed care plan can either be administered by an insurance companies or special network of health providers called a "health maintenance organization" (HMO).
Under the strictest form of managed care, which can only be provided by an HMO, members are limited to receiving care only from providers within the HMO network, except under rare circumstances and medical emergencies. Other types of managed care allow members to go outside the network for services, however they must typically pay up to twice as much - or more - out of pocket toward the cost of care than they would pay by remaining within the network.
Approval by a primary care physician is typically required before an HMO plan will cover any extensive or non-routine medical care, or consultation with any specialist physician.
HMO managed care plan members are also typically required to select a "primary care physician" (PCP) as a condition of membership. This doctor becomes the supervisor of the individual´s medical care and liaison with the other providers in the network. Approval by the PCP is typically required before the plan will cover any extensive or non-routine medical care, or consultation with any specialist physician. Supervising members´ care so that only necessary health services are provided is another way HMO plans work to control costs.
The laws and rules governing HMOs are extensive and in many instances quite complex. For more information, refer to the TDI publication Health Maintenance Organizations.
"Preferred Provider Option" (PPO) plans, which are the managed care plans that are offered by insurance companies, and "Point of Service Option" (POS) plans, which are offered by HMOs, are the two most common ´sub-types´ of health plans that combine the features of managed care and indemnity coverage. Under these plans pre-approval for services from a primary doctor is not required, and care from any provider is covered, although both types of plans are also affiliated with a managed care network that members can opt to use at a substantial discount.
Apart from a few minor differences, as far as plan members are the same PPO and POS plans essentially work in the same way. POS plans are generally somewhat less expensive. The key difference between the plans is in how they are financed internally. In a PPO plan, the insurance company typically pays providers some discount percentage of their normal fee from services. In a POS plan, providers are typically paid a flat fee per patient, regardless of the expense of the care administered.
Back to Top
3. Coverage Rights and Protections
State and federal law contains numerous protections for both consumers and employer health plan sponsors. Three of the most important are the rights to:
Continuity of coverage. A health carrier may not refuse to renew an employers existing health plan while it continues to offer the plan to other employers in the same market, except for reasons of fraud, nonpayment, or violation of certain health plan terms. However, a carrier may discontinue offering a plan in the market altogether. In this case, the carrier must allow the district to enroll in any other plan it offers in that market. If a company decides to withdraw from the market altogether, it must provide the district and the Commissioner of Insurance 180 days notice before non-renewal of coverage. Carriers that withdraw completely are prohibited from doing business in that market for five years.
State and federal law prohibits employer health plans from treating pregnancy or genetic information as preexisting conditions.
Portability of coverage. The federal Health Insurance Plan Portability and Accountability Act (HIPAA) and other laws require health carriers to provide employees who new plan members with credit toward any "preexisting condition" waiting period for time the new member spent previously covered by another creditable health plan during the year prior. A preexisting condition is defined as any condition for which an individual has received "medical advice, care or treatment" during the six months prior to joining a health plan. By law, employee health plan carriers may impose a waiting period of up to 12 months before extending coverage for such conditions to new members, even though the conditions are normally covered by the policy. Preexisting condition rules protect carriers from the possibility of individuals purchasing health coverage only because they are already sick or ill and know they need serious treatment.
Under HIPAA, If a new health plan member was previously enrolled in another health plan during the year prior, a carrier is required to apply the time spent under the old coverage toward any waiting period of the new coverage on a month by month basis. For example, an individual with no prior coverage who has a pre-existing condition who joins a plan with a 12-month waiting period would have to wait 12-months before any treatment for the condition will be covered. However, had the same individual been previously enrolled in another health plan in the eight months prior to joining the new plan, that time would apply to the new plan´s waiting limit. He or she would therefore only be required to undergo a four month waiting period (12 - 8 = 4). An individual with previous coverage during the full twelve months of the year prior would have no waiting period at all.
HIPAA regulations can be one of the most complex areas of health coverage law. HIPAA.org is a federally administered website created to assist health plan providers with legal compliance.
Preexisting condition limitations. State and federal law prohibits employer health plans from treating pregnancy or genetic information as preexisting conditions. In plans that pay for prenatal care and childbirth, this means these services are covered even if a woman is pregnant when she joins a plan.
Back to Top
4. Self-funding a Health Plan
Employers with significant financial resources may elect to "self-fund" their employee benefit plan. In effect, the employer becomes its own insurance company, accepting the full financial risk of coverage and paying claims using its own funds.
It is important for a self-funding employer to make certain that it has sufficient resources to pay its employees' health claims to prevent a potential budget shortfall, or even bankruptcy. Self-funding requires an employer to accept many legal responsibilities that would otherwise be handled by the carrier. Employers considering self-funding a health plan should consult legal counsel to be sure they understand the risk and responsibilities involved. Employers who decide to self-fund their health plan may want to consider purchasing Stop-Loss coverage to minimize their financial risk.
Self-funded plans are governed by the federal Employee Retirement Income Security Act (ERISA). Therefore, these plans are often called "ERISA plans." The Employee Benefits Security Administration (EBSA) of the U.S. Department of Labor is the primary regulating agency.
Many self-funding employers contract with "third-party administrators" (TPAs) to administer the day-to-day operations of their health plans. A TPA may either be an insurance company or a separate company that administers self-funded plans exclusively. The TPA manages administrative functions, such as claim processing, collecting employee premiums, and managing enrollment. The TPA assumes no risk of coverage, however. In Texas, TPAs must maintain a valid TPA license to legally operate in the state.
For more information about other options and programs that may be able to help, visit our Resources page.

For more information contact:
ConsumerProtection






Insurance & HMOs


Carriers in the Mid-Size and Large Employer Market

Notice: Inclusion in this list does not guarantee that a particular company is actively offering this coverage at this time.
This listing was updated on: January 10, 2012

Carriers offering coverage in the Mid-Size and Large Employer Market
NAIC Company Number Company Name
33898 Aegis Security Insurance Company
95490 Aetna Health Inc.
60054 Aetna Life Insurance Company
67369 Alta Health & Life Insurance Company
60739 American National Insurance Company
84697 American Specialty Health Insurance
93688 Amerihealth Insurance Company
61263 Bankers Life And Casualty Company
70670 Blue Cross And Blue Shield Of Texas
95383 Cigna Healthcare Of Texas, Inc.
20532 Clarendon National Insurance Company
62146 Combined Insurance Company Of America
95248 Community First Health Plans, Inc.
77828 Companion Life Insurance Company
62308 Connecticut General Life Insurance Company
63290 Fidelity Life Association A Legal Reserve Life Insurance Company
68322 Great-West Life & Annuity Insurance
93440 HM Life Insurance Company
95024 Humana Health Plan Of Texas, Inc.
73288 Humana Insurance Company
11670 Insurance Company Of Scott And White
81132 Life Of America Insurance Company
65781 Madison National Life Insurance Company, Inc
97055 Mega Life And Health Insurance Company, The
19445 National Union Fire Insurance Company of Pittsburgh, Pennsylvania
91626 New England Life Insurance Company
81264 Nippon Life Insurance Company Of America
70785 Pacificare Life And Health Insurance Copmpany
95174 Pacificare Of Texas, Inc.
68381 Reliance Standard Life Insurance Company
95099 Scott And White Health Plan
43389 Service Lloyds Insurance Company
95240 Seton Health Plan, Inc.
95138 SHA, L.L.C.
66117 Southwest Life & Health Insurance Company
69078 Standard Security Life Insurance Company of New York
71013 Superior Healthplan Network
10076 Unicare Health Insurance Company Of Texas
95420 Unicare Health Plans Of Texas, Inc.
79413 Unitedhealthcare Insurance Company
95765 Unitedhealthcare Of Texas, Inc.
97772 US Health And Life Insurance Company
94358 Usable Life
12346 Valley Baptist Insurance Company
16535 Zurich American Insurance Company



Get Help: 1-855-TEX-CHAP (1-855-839-2427)
  • Increase text sizeIncrease text size
  • Decrease text sizeDecrease text size
  • E-mail this page
  • Print this page
A State of Texas Resource for Finding Health Insurance Coverage

Health Insurance Information for a Mid-Size or Large Employer

State and federal law makes a distinction between "small employers" and "large employers" for insurance purposes. (The term "mid-sized employer" is not defined by the Texas Insurance Code and is used for practical purposes only. The same laws and rules that govern large employers also apply to mid-sized employers.) Mid-sized and large employers are exempted from certain protections against rate increases and have different responsibilities regarding the level of coverage a plan must provide. For health coverage purposes, a business is considered to be a mid-sized or large employer if it has more than 50 full-time employees, defined as employees who customarily work at least 30 hours per week and are not seasonal or contract workers.
If your business instead qualifies as a small employer, defined as having between 2 and 50 employees, you should refer to the Texas Small Employer Resource Page.


Mid-sized or Large Employers
  1. Mid-sized and Large Employer Coverage Overview
  2. Indemnity vs. Managed Care Coverage
  3. Self-funding A Health Plan
  4. Coverage Rights and Protections
1. Mid-sized and Large Employer Coverage Overview
It is a business' number of eligible employees - not total employees - that determines whether or not it's considered a small employer under Texas insurance law. For example, if your business has 70 total employees, but 30 of them are part-time or contract workers, it would not qualify as a large employer for the purpose of health coverage.
Texas law generally provides mid-sized and large employers with increased flexibility in terms of how a health plan may be offered, and contains fewer requirements for specific coverages that a plan must contain. Most significantly, these employers may only offer coverage as a benefit to certain specific classes of employees, such as employees above a certain pay grade, or who have maintained employment for a certain number of years. An employee's age, prior claims history or any health-related factors may never legally be used as a basis for limiting or denying plan membership, however.
Back to Top

2. Indemnity vs. Managed Care Coverage
The two primary approaches to health care coverage are typically called known as "indemnity" and "managed care." One of the first decisions that a business providing health coverage will have to make is whether it will offer a plan that is strictly one type or the other, or a plan that incorporates various features of the two.
In general, indemnity coverage offers greater freedom of choice in obtaining health services but costs more, whereas managed care is more restrictive but costs less.
Each approach has its trade offs and both have their critics. In general, indemnity coverage offers greater freedom of choice in obtaining health services but costs more, whereas managed care is more restrictive but costs less. A business may elect to offer multiple types of health coverage and allow employees to decide which best meets their needs. In this situation, typically the employees who select the more expensive plan pay the difference in price.
Indemnity plans are administered by insurance companies, and are what many people think of as a traditional health insurance. An indemnity health plan will cover the services of any physician, provider or hospital the consumer chooses as long as the care is medically necessary and consistent with the terms of the policy.
Managed care is an alternative approach that has gained popularity within the last two decades as a tool to mitigate rising health care costs. Typically a managed care plan will cost significantly less than an indemnity plan covering comparable conditions and services. A primary way managed care achieves savings by contracting directly with physicians, hospitals and providers to provide services at pre-negotiated rates. A managed care plan can either be administered by an insurance companies or special network of health providers called a "health maintenance organization" (HMO).
Under the strictest form of managed care, which can only be provided by an HMO, members are limited to receiving care only from providers within the HMO network, except under rare circumstances and medical emergencies. Other types of managed care allow members to go outside the network for services, however they must typically pay up to twice as much - or more - out of pocket toward the cost of care than they would pay by remaining within the network.
Approval by a primary care physician is typically required before an HMO plan will cover any extensive or non-routine medical care, or consultation with any specialist physician.
HMO managed care plan members are also typically required to select a "primary care physician" (PCP) as a condition of membership. This doctor becomes the supervisor of the individual's medical care and liaison with the other providers in the network. Approval by the PCP is typically required before the plan will cover any extensive or non-routine medical care, or consultation with any specialist physician. Supervising members' care so that only necessary health services are provided is another way HMO plans work to control costs.
The laws and rules governing HMOs are extensive and in many instances quite complex. For more information, refer to the TDI publication Health Maintenance Organizations.
"Preferred Provider Option" (PPO) plans, which are the managed care plans that are offered by insurance companies, and "Point of Service Option" (POS) plans, which are offered by HMOs, are the two most common 'sub-types' of health plans that combine the features of managed care and indemnity coverage. Under these plans pre-approval for services from a primary doctor is not required, and care from any provider is covered, although both types of plans are also affiliated with a managed care network that members can opt to use at a substantial discount.
Apart from a few minor differences, as far as plan members are the same PPO and POS plans essentially work in the same way. POS plans are generally somewhat less expensive. The key difference between the plans is in how they are financed internally. In a PPO plan, the insurance company typically pays providers some discount percentage of their normal fee from services. In a POS plan, providers are typically paid a flat fee per patient, regardless of the expense of the care administered.
Back to Top

3. Self-funding a Health Plan
Many large employers of businesses with significant financial resources elect to "self-fund" their employee benefit plan. In effect the employer becomes its own insurance company, itself accepting the full financial risk of coverage and paying claims using its own funds. Self-funding can be a way to save money by avoiding the administrative overhead and company profit that are factored into the price of a private sector plan.
Employers considering self funding a health plan should thoroughly consult legal counsel to be sure they understand the responsibilities involved.
It is extremely important for a self-funding employer to be certain that it has sufficient resources to pay health claims that arise, however, or a serious budget shortfall could result. Self-funding further requires an employer to accept many legal responsibilities that would otherwise be handled by the carrier. Employers considering self-funding a health plan should thoroughly consult legal counsel to be sure they understand the responsibilities involved.
Self-funded plans are primarily regulated according to terms of the federal Employee Retirement Income Security Act (ERISA). The Employee Benefits Security Administration (EBSA) of the US Department of Labor is the primary regulating agency.
Many businesses contract with third-party administrators (TPAs) to administer the day to day operations of the plan. This incurs some additional cost, but it is generally less expensive than purchasing coverage outright. A TPA may either be an insurance company or a separate company that administers self funded plans exclusively. The TPA manages administrative functions such as claim processing, collecting employee premiums and managing enrollment. The TPA assumes no risk of coverage, however. In Texas, TPAs must maintain a valid TPA license to legally operate in the state.
  • A list of currently licensed TPAs is available from the TDI website.
Back to Top

4. Coverage Rights and Protections
State and federal law contains numerous protections for both consumers and employer health plan sponsors. Three of the most important rights include the following:
Continuity of coverage. A health carrier may not refuse to renew an employers existing health plan while it continues to offer the plan to other employers in the same market, except for reasons of fraud, nonpayment, or violation of certain health plan terms. However, a carrier may discontinue offering a plan in the market altogether. In this case, the carrier must allow the employer to enroll in any other plan it offers in that market. If a company decides to withdraw from the market altogether, it must provide the employer and the Commissioner of Insurance 180 days notice before non-renewal of coverage. Carriers that withdraw completely are prohibited from doing business in that market for five years.
State and federal law prohibits employer health plans from treating pregnancy or genetic information as preexisting conditions.
Portability of coverage. The federal Health Insurance Plan Portability and Accountability Act (HIPAA) and other laws require carriers to provide employees who new plan members with credit toward any "preexisting condition" waiting period for time the new member spent previously covered by another creditable health plan during the prior year. A pre-existing condition is defined as any condition for which an individual has received "medical advice, care or treatment" during the six months prior to joining a health plan. By law, carriers may impose a waiting period of up to 12 months before extending coverage for pre-existing conditions to new members, even though the conditions are normally covered by the policy. Preexisting condition rules protect carriers from the possibility of individuals purchasing health coverage only because they are already sick or ill and know they need serious treatment.
Under HIPAA, If a new health plan member was previously enrolled in another health plan during the year prior, a carrier is required to apply the time spent under the old coverage toward any waiting period of the new coverage on a month by month basis. For example, an individual with no prior coverage who has a pre-existing condition who joins a plan with a 12-month waiting period would have to wait 12-months before any treatment for the condition will be covered. However, had the same individual been previously enrolled in another health plan in the eight months prior to joining the new plan, that time would apply to the new plan's waiting limit. He or she would therefore only be required to undergo a four month waiting period (12 - 8 = 4). An individual with previous coverage during the full twelve months of the year prior would have no waiting period at all.
HIPAA regulations can be one of the most complex areas of health coverage law. HIPAA.org is a federally administered website created to assist health plan providers with legal compliance.
Pre-existing condition limitations. State and federal law prohibits employer health plans from treating pregnancy or genetic information as pre-existing conditions. In plans that pay for prenatal care and childbirth, this means these services are covered even if a woman is pregnant when she joins a plan.
For more information about other options and programs that may be able to help, visit our Resources page.
Back to Top


For more information contact:
ConsumerProtection


directly from the texas department of insurance website

www.nationwide.com/joshlewis
www.austinhealthbrokers.com

Workers' Compensation


You are here: www.tdi.texas.gov · wc · regulation · index.html

Workers' Compensation Classifications

Research | Statistical Plan | Workers' Comp Coverage | Workers' Comp Manual Downloads

Workers' Compensation Research


Statistical Plan


Workers' Compensation Coverage
Subscribe
Subscribe to Property & Casualty Bulletins via eNews.
For workers' compensation claims information, contact: WorkersCompCustomerServices
For coverage information, contact: WorkersComp@tdi.state.tx.us

Texas Workers' Compensation Manual
Updated: June 15, 2011
  1. wcrules.zip or wcrules.pdf - manual rules and rules index for Workers' Compensation
  2. 99alpha.zip or 99alpha.pdf - alphabetic listing of workers’ compensation classifications.
  3. 99numeric.zip or 99numeric.pdf - numeric listing of workers’ compensation classifications.
  4. erplan.zip or erplan.pdf - workers’ compensation experience rating plan.
  5. endform.zip or endform.pdf - workers’ compensation endorsements and forms.
A zipped file (.zip) is a normal file that has been compressed to a smaller size so that it takes less time to download. Download it just like any other file, then unzip it using any unzip program.

Texas WC Retrospective Rating Plan Manual (6,141KB, PDF)

Requesting P&C Filings / Information

Highlights

Research
Networks
Classifications
  • Division of Workers' Compensation provides a variety of services to employees and employers, including information assistance, self-insurance certification, education and training services, dispute resolution services, accident prevention services, and enforcement/compliance services.



Reporting a Workplace Safety Violation | Health Care Networks for Injured Employees | Complaint Resolution form

Help For Toll-Free #
Injured Employees 800-252-7031
DD Scheduling 512-804-4380
EDI Help Desk 888-4TXCOMP
MFDR 512-804-4812
Safety Hotline 800-452-9595
[ tdi phone listings ]
Help For Link
Fraud E-mail
General Information E-mail
Safety Tools E-mail
Open Records E-mail
Website E-mail
Favorite Links
Attorney Fees Publications
Find a Doctor Rules
Forms TXCOMP
Verify Network Coverage Verify Employer Coverage
[ popular links · more lookups ]

For more information contact: WorkersComp@tdi.state.tx.us
Last updated: 09/24/2012



Sunday, October 7, 2012

Commissioner's Message to Concerned Texas Insurance Consumers

August 6, 2012

Commissioner's Message to Concerned Texas Insurance Consumers

On July 13, a number of concerned Texas consumers sent an email to Commissioner Kitzman suggesting several potential solutions to the challenges facing the Texas insurance market. Commissioner Kitzman reviewed the suggestions with her staff, and on August 6, she sent the following message to the consumers.


Dear Concerned Texas Insurance Consumers,

Thank you for your email of July 13, 2012. I, too, am interested in commonsense, market-based solutions that could provide immediate relief for homeowners in the form of lower insurance premiums and TDI continually seeks to identify and/or develop effective approaches to this challenging issue. With respect to your specific proposals:

1. Empower consumers to generate real price competition by requiring carriers to offer a standard policy, allowing consumers to make meaningful apples-to-apples comparisons.

I wholeheartedly support enabling consumers to better understand what they are purchasing. When I joined TDI almost a year ago, I noted that while our website contained a lot of information, much of it was hyper-technical, legalistic, jargon-heavy or otherwise difficult to understand. One of my major initiatives has been to provide better, more useful, meaningful and intelligible information to consumers so that they can make informed decisions. We are currently developing an interactive educational tool to assist consumers in understanding common homeowners policy coverages and features. Of course, these coverages and features can vary from company to company. Our tool will include a comparison of the top five homeowners insurers’ policy forms to the “standard” coverages and features. It is important that consumers obtain company specific information and explanation from the company or the company’s agent prior to completing the purchase. This type of service is one of the primary functions of an insurance agent.

We have conducted a survey of other states and have found no state that requires insurers to offer a standardized policy form, so we are unable to determine whether this practice would lead to lower insurance premiums. Despite the absence of a standardized policy form, our review of policy form filings indicates that most policy terms, conditions, coverages, and features are substantially similar. As mentioned above, our interactive educational tool will identify the more common variations.

TDI does not have the authority to require insurers to offer a particular policy form without legislative action.

2. Stop insurance companies from shifting more of the burden onto consumers by continually raising deductibles.

Except for the coastal area, Texas has a very competitive homeowners insurance market in terms of the number of insurers actively writing policies, many of which offer lower deductibles. Some consumers choose higher deductibles in order to receive a lower premium. Robert Hunter, former Texas Insurance Commissioner and current Director of Insurance for the Consumer Federation of America, has stated that “[consumers] should be happy their deductible is higher as long as the premium goes down” (Washington Post, October 21, 2011). TDI reviews the effect of deductible changes on premiums to ensure that appropriate offsets are made. TDI believes consumers are best served when they have a variety of insurance products and options from which to select based on their personal circumstances. TDI does not have the authority to prohibit higher deductibles without legislative action.


3. Make the market more transparent for consumers by requiring insurance companies to clearly state what is and is not covered, disclose the true dollar-amount of deductibles, and provide easy access to review the current policy and endorsements in effect.

Insurance policies are legal documents and the policy language ultimately controls what is covered and what is not covered. An insurance agent can be very helpful in assisting consumers in understanding coverage provisions and determining what is best for their individuals needs. Additionally, the interactive tool referred to above will include illustrations of various coverage scenarios, including common misperceptions.

I agree that a stated dollar amount deductible is more easily understood than a percentage, and we were already planning to initiate rule-making to require that this information be displayed on the policy declarations page.

The Office of Public Insurance Counsel (OPIC) provides information on each insurers’ policy forms and endorsements.
(http://www.opic.state.tx.us/policy-comparisons/homeowners-2?view=opic&insurancetype=2/) What we do not have at this time, however, is a comprehensive picture of which policy forms are actually being marketed and sold by each insurer. TDI is exploring possible changes to the Texas Statistical Plan for Residential Risks to better reflect the current market.

4. Standardize insurance rate filings so that carriers are required to give all relevant information and justifications for rate hikes with their initial filing.

Article 2251.101 of the Texas Insurance Code requires insurers to file all rates, applicable rating manuals, supplementary rating information, and additional information as required by the Commissioner. While TDI has not had any problems obtaining all the information necessary to review rate filings to ensure that rates are compliant with the law, we are working on making this process more efficient and consistent. Earlier this year, I instructed TDI actuaries to develop rate filing templates that insurers can use to provide information in a standardized format. Drafts of these templates were made available online in May of this year. There will be a stakeholder meeting later this month to solicit feedback on these templates. In addition, TDI will be making changes later this year to its administrative rule regarding rate filing requirements that should provide more specificity to the information that insurers need to submit in their rate filings

5. End exotic off-shore reinsurance arrangements that allow insurance companies to pad their profits.

Off-shore reinsurance is the only catastrophe reinsurance available at this time. Without reinsurance, insurers would be required to hold more capital for the policies they write, which could lead to higher premiums. TDI reviews the reinsurance component of all rate filings to ensure that they are justified. When outliers are noted, additional information is requested and reviewed.

6. Rein in excessive underwriting profits and administrative costs from insurance companies.

Texas’ actual underwriting profit results have varied greatly over time, depending mostly on the existence or absence of catastrophic weather events. As the chart below illustrates, residential property insurers in Texas have not made underwriting profits, on average, for the last 20 years. In fact, their average loss has been over 9%. Acquisition costs are the only component of administrative costs that are broken out separately and Texas appears to have higher acquisition costs than most other states. TDI is researching this matter further.

Texas Homeowners Insurance Company Underwriting Profits, 1992-2011



7. Require insurance carriers to rely on legitimate long-term loss experience when estimating weather-related risks. One bad storm does not justify a steep rate hike.

Homeowners’ rates should reflect a long-term view of catastrophic events. TDI reviews all rate filings specifically to ensure that insurers are not using loss experience from a single event to justify a rate increase going forward. Additionally, Section 551.107 of the Texas Insurance Code prohibits insurers from using weather-related claims to surcharge policyholders.

8. Closely review the entire market to ensure current rates are justified.

TDI reviews all rate filings for compliance with the Texas Insurance Code, which provides that rates may not be excessive, inadequate, unreasonable or unfairly discriminatory for the risks to which the rates apply. In addition to TDI’s review, OPIC and other interested parties may obtain a copy of a filing, request additional information from the insurer and/or request a hearing.



I hope the information provided above gives you greater insight into the challenges of the Texas homeowners insurance market. I believe many of your ideas have merit and we will be moving forward as outlined above. I appreciate your interest and thank you for writing me.

Best Wishes,



Eleanor Kitzman

Commissioner of Insurance



For more information contact: PIO@tdi.state.tx.us

Texas Department of Insurance
Working Meeting – TLTA Informal Rate Proposal


October 10, 2012 – 9:30 a.m.
In Room 225, Tower 2, Hobby Building



Purpose:
TDI will hold an informal public meeting to discuss and receive stakeholder input on the Texas Land Title Association’s informal rate proposal for title insurance premium rates.

Background:
TLTA provided TDI with an informal draft rate proposal on September 13, 2012. To streamline the rate-setting process and to promote transparency, TDI, TLTA, and the Office of Public Insurance Counsel would like to work on the informal rate proposal with interested stakeholders. We invite the public to attend and participate in the working meetings. We request that meeting attendees limit their discussion to the posted matter.
If you wish to make written comments, please email them to marianne.baker@tdi.state.tx.us by October 8, 2012.

Agenda:
I. Welcome and Antitrust Statement

II. Discussion / Comments

III. Wrap-Up

Contact:
Texas Department of Insurance
Property and Casualty Section
Personal and Commercial Lines Office
Marianne Baker
333 Guadalupe St.
Austin, TX 78701
Phone: 512-322-2267
Fax: 512-490-1014
Email: marianne.baker@tdi.state.tx.us.

Link to TLTA Briefing Book

For more information contact: Title@tdi.state.tx.us

Last updated: 10/03/2012

Federal Health Care Reform Resource Page

Subscribe to Federal Health Care Reform Resource Page via eNews.
Click on the E-mail Page Link icon on the top right to share this page with your friends, family, and colleagues.
(En Español)
President Obama signed the Patient Protection and Affordable Care Act of 2009 -- the federal health care reform bill -- into law on March 23, 2010. The purpose of the law is to provide accessible health care coverage for an estimated 32 million Americans who are currently uninsured, and help people who already have health insurance retain their coverage.

Some of the law's provisions were effective in 2010, while others will be phased in through 2020. Lawmakers and federal and state regulators are working to adopt the laws and rules necessary to implement health care reform. Please visit this site regularly to check for updates and new information.

Federal Resources | State Resources | Who Will See Changes and When | Frequently Asked Questions | TDI Resources | Contact TDI | File an Insurance Complaint | Prevent Insurance Fraud

Federal Resources

(Please note, you will leave the TDI website by clicking on these links.)
Note: For additional information about Texas insurance options, please visit www.TexasHealthOptions.com . Some companies licensed to write health insurance in Texas may not be listed on HealthCare.gov. To verify if a company is licensed in Texas, check TDI's Company Lookup.

State Resources

Who Will See Changes and When

The information below shows the federal health care reform implementation date and particular groups impacted. Please be certain to read all the information, including the FAQs, for federal health care reform changes in the coming years.

2013

Wealthier individuals and families
  • For individuals earning more than $200,000 per year and couples earning more than $250,000 per year, Medicare payroll taxes will increase.

2014

Uninsured
  • Health care coverage will be required for U.S. citizens and legal residents. The tax penalty will be $95 or 1 percent of taxable income in 2014; $326 or 2 percent of taxable income in 2015; $695 or 2.5 percent of taxable income in 2016; and adjusted according to income every year after. There are exceptions for religious objectors, those who can't afford coverage, individuals below the tax-filing threshold, and various others.
  • States will create insurance marketplaces, known as "exchanges," for people and small businesses to buy coverage. U.S. citizens and legal residents who are not incarcerated would qualify to buy coverage in an exchange. States can expand their exchanges to provide coverage for large employers in 2017.
  • Premium subsidies will be available for individuals and families with incomes between 133 percent ($14,404 for individuals and $29,326 for a family of four) and 400 percent ($43,320 for individual or $88,200 for a family) of the federal poverty level.
  • States will be required to expand Medicaid to individuals under age 65 (children, pregnant women, parents, and adults without dependent children) who are up to 133 percent of the federal poverty level. There was an option for states to expand Medicaid in 2011.
People with health insurance
  • Insurers may not deny you coverage because of preexisting conditions. Similar provisions prohibiting insurers from denying coverage to children with preexisting conditions began in 2010.
  • Insurers must accept everyone who applies for coverage when they apply during a defined enrollment period.
  • Insurers can only base premiums on age, tobacco use, geographic area, and whether coverage is for an individual or a family.
  • Insurers may not deny coverage because of a person's health status, medical condition, claims experience, medication history, genetic information, or disability.
Businesses
  • Large employers who don't offer employee health care coverage will pay $2,000 for each full-time worker who receives a tax credit for health insurance through a state exchange.
  • Tax credits for small employers increase to 50 percent (35 percent for nonprofits) of the health care premiums the business pays.
  • Businesses with more than 200 employees must automatically enroll employees in a health insurance plan. Employees can opt out.

2020

Medicare beneficiaries with Part D coverage

Went into Effect in 2010 and 2011

Uninsured
  • Texans who have been without coverage for at least six months and who have a preexisting conditions may obtain coverage through a high-risk health insurance pool run by the federal government. The federal risk pool, called the Pre-Existing Condition Insurance Plan (PCIP), is temporary until exchanges become effective in 2014. The federal risk pool website is www.pcip.gov or call the toll-free number 1-866-717-5826.
People with health insurance
  • Insurers may not arbitrarily cancel your coverage when you get sick, except in cases of fraud. Insurers may not impose lifetime coverage limits and, until 2014, may not set annual limits below certain levels.
  • Insurers must cover preventive services with no co-payments or deductibles.
Children and young adults
  • Children who don't get health care coverage from their employers may stay on their parents' plans until age 26.
  • Insurers may not deny coverage to a dependent child under age 19 because of preexisting conditions. The same will be true for adults and dependent children age 19 and older beginning in 2014.
Medicare beneficiaries
  • Eligible beneficiaries with Part D coverage who enter the "donut hole" in 2010 can receive a one-time $250 rebate to pay for prescription drugs that were purchased while in the donut hole. The donut hole is the period of time during which some Medicare prescription drug plans won’t contribute anything toward your prescription costs.
  • Seniors with Part D coverage in the donut hole began receiving a 50 percent discount on brand-name drugs in 2011.
  • Co-payments and deductibles for preventive services were eliminated in 2011. Read the Centers for Medicare and Medicaid Service's publication Your Guide to Medicare's Preventive Services for more information.
Businesses
  • Businesses with 25 or fewer full-time employees that pay for at least 50 percent of premiums and pay average annual wages below $50,000 may be eligible for a tax credit of up to 35 percent (25 percent for nonprofits) of the premiums the business pays. The credits increase in 2014. Small businesses can claim a tax credit for a refund in 2010, 2011, 2012, and 2013 and for any two years after that.
Insurance companies
  • For small group and individual plans, insurers in 2011 were required to start spending at least 80 percent of revenue from premiums on medical services and programs directly related to improving health care quality. The amount increases to 85 percent for large group plans. Insurers that fail to meet the minimum payment requirements must provide refunds to enrollees.

TDI Resources

Web Resources
FHR Implementation
TDI Press Releases
Publications

Contact TDI

For answers to general insurance questions or for information on filing an insurance-related complaint, call the Consumer Help Line between 8 a.m. and 5 p.m., Central time, Monday-Friday, or visit our website
1-800-252-3439
463-6515
in Austin
If you didn't find the answer to your question, contact TDI by e-mail at ConsumerProtection@tdi.state.tx.us.

File an Insurance Complaint

TDI accepts and reviews written complaints against insurance companies, HMOs, insurance agents, adjusters, and fully insured or fully funded health benefit plans (health plans purchased by an employer from an insurance company or HMO).
For information on filing an insurance-related complaint, visit our website or call the Consumer Help Line between 8 a.m. and 5 p.m., Central time, Monday-Friday.
Insurance Complaint Forms
English Online Form
Easy Print Form RTF Format | PDF Format
En Español En linea Forma | RTF Format | PDF Format

Help Us Prevent Insurance Fraud

Consumer Help Line - 1-800-252-3439
Online Fraud Reporting
Secure Transmission, Fast, Comprehensive, Easy Data Entry
Online Fraud Reporting for Consumers
Online Fraud Reporting for Insurance Companies

For more information contact:
ConsumerProtection@tdi.state.tx.us

Last updated: 10/05/2012


Contact Information and Other Helpful Links


TDI Logo
Texas Department of Insurance
333 Guadalupe, Austin 78701
P.O. Box 149104, Austin 78714
(512) 463-6169

Consumer Help 1-800-252-3439

Stay Informed

Opportunities for Public Input on Federal Health Reform Issues

Essential Health Benefits

Next Steps

HHS has not yet provided clear guidance on the process for states to submit a benchmark plan. However, they have communicated an intent to solicit public comment following the September 30 deadline. For states that have not yet submitted a selected benchmark plan, HHS will post the default plan (BCBSTX Best Choice PPO) for public comment. TDI continues to analyze the benchmark plan options to assist leadership with this decision.

Updated Analysis

TDI has released an updated analysis of Essential Health Benefits benchmark plan options, which includes the following changes:
  • As requested by stakeholders, certain components of mental health services (psychological testing) and outpatient rehabilitation services (physical / occupational / speech therapy) are listed in more detail
  • Quantitative limits for certain services are now on the chart, rather than limited to footnotes
  • The analysis incorporates 13 additional benefits, in order to include all services listed in HHS’s template for EHB submission
  • Cost estimates of the potential state responsibility for mandated benefits not covered by each benchmark plan option have been listed by mandate and by plan
TDI has also posted new resource documents, including HHS’s templates for EHB submission and a decision tree summary of TDI’s analysis.

TDI Cost Estimate Summary

  • Any mandate missing from the selected benchmark plan may impose a cost to the state beginning in 2014
  • TDI estimated the cost associated with each benchmark plan option based on missing mandates; assumed that under pending federal rules mandated offers would not be considered mandates
  • Cost estimates based on two data points: reported industry experience and actuarial analysis
    • TDI surveyed four issuers (comprising 73 percent of the individual market and 85 percent of the small employer market) and received PMPM estimates of the cost of each mandate
    • TDI requested an actuarial analysis from Milliman of the PMPM cost of each mandate, based on their proprietary data
  • Milliman also provided enrollment projections for the individual and small group markets, with and without the Medicaid expansion, for 2014 and 2015
  • Estimate data was combined and weighted. Issuer reported data was weighted by relative market share; the result was given a 50 percent weight, with Milliman estimates comprising the other 50 percent.

Resource Documents

Public Meeting

The Texas Department of Insurance hosted a public forum on Essential Health Benefits on Tuesday, August 28. Together with 122 stakeholders in attendance, and 114 listeners on the phone, we enjoyed an open discussion about the benchmark selection process, Texas’ Essential Health Benefits options, and the impact of this decision. To assist the discussion, TDI provided an analysis of the ten benchmark plan options dictated by HHS. In addition to input provided in person, TDI has received written comments via email. Comments are still being accepted and may be submitted to Amy.Einhorn@tdi.state.tx.us
Please contact Amy Einhorn (Amy.Einhorn@tdi.state.tx.us) with any questions.

For more information contact:
LHLMgmt@tdi.state.tx.us

Last updated: 10/01/2012


Contact Information and Other Helpful Links


Workers' Compensation


You are here: www.tdi.texas.gov · news · 2012 · news2012102.html
October 4, 2012

Workers' Compensation Health Care Network Report Card Published

AUSTIN – The Texas Department of Insurance (TDI) Workers’ Compensation Research and Evaluation Group has published the annual report card on the performance of Workers’ Compensation Health Care Networks as required under Chapter 1305, Texas Insurance Code.
The report card is the sixth to be published since TDI certified the initial networks in early 2006. Contained in the report card is a comparison of network and non-network claims on a variety of measures, including health care costs, utilization of care, satisfaction with care, access to care, return-to-work outcomes, and health outcomes. The 2012 report card also compares the performance of certain political subdivision networks authorized under Section 504.053, Texas Labor Code, with networks certified by TDI and non-network claims.
Overall, networks certified by TDI continue to show improvements in a variety of measures, including medical costs, return-to-work outcomes, and health outcomes, compared to previous report cards. Networks generally produced better return-to-work and health outcomes compared to non-network claims. Non-network claims continued to have lower average medical costs than network claims, but cost reductions in networks have closed that gap from 17 percent in 2011 to 7 percent in 2012.
Data used to measure performance of the networks includes: workers’ compensation medical billing and payment data collected by TDI for injuries that occurred between June 1, 2010 and May 31, 2011; results of a survey of these injured employees conducted by the University of North Texas Survey Research Center; and results from a February data call issued by TDI to 30 networks. Currently, certified Workers’ Compensation Health Care Networks offer services in 250 Texas counties.
The network report card is posted on the agency website at: http://www.tdi.texas.gov/reports/wcreg/documents/2012_report_card.pdf.
Information on the networks certified by TDI, their service areas, and contact information can be found at http://www.tdi.state.tx.us/wc/wcnet/index.html.


For more information contact: PIO@tdi.state.tx.us
Last updated: 10/05/2012

Contact Information and Other Helpful Links

Translation by WorldLingo