Protect the value of your belongings withrenters insurance
Even if you don't own a home, you still have a lot at stake. After all, your personal belongings, like clothes, furniture and electronics, have significant value. Travelers renters insurance can help you protect that value without breaking the bank. So no matter where you live, you can rent with peace of mind.
A Travelers renters policy can cover:
- Damages to furniture, clothing and other personal items
- Your personal belongings, whether they're in your home or elsewhere
- Personal liability for another's injury or their property, if damaged
You can also select policy enhancements and add-ons such as valuable items coverageor extra coverage for your belongings for full replacement costs regardless of depreciation. Learn more about renters insurance.
Savings for home security and more
Along with our competitive rates, you can get an array of money-saving discounts based on factors like your claim history and your home's security features, including smoke detectors, dead bolts, fire extinguishers and alarm systems.
Plus, when you buy other Travelers policies, like auto insurance, umbrella insurance orboat & yacht insurance, you could save up to 15% on your Renters Insurance.*
There when you need us
At Travelers, we know how important it is for you to resolve an issue as quickly as possible. That's why our fast, efficient claim services are available 24 hours a day, 365 days a year.
Plus, in the event of a catastrophic loss or natural disaster, our industry-first emergency response vans are able to arrive onsite to help your community get back on its feet.
Renters insurance coverage basics
It's all about protecting your home
While your landlord has homeowners insurance coverage for the physical dwelling, as a renter, you need insurance to cover your personal property, such as clothing, furniture or electronic equipment, in the event of loss from fire or theft or other perils.
Renter's insurance will also protect you if you are responsible for bodily injury or property damage to others, for example, if a visitor trips over a rug and breaks a leg.
Read on to find out more about the protection offered by renters insurance:
- Personal Property Coverage
- Optional Property Coverages
- Personal Liability Protection
- Additional Living Expenses
- Improvements
- Fire Damage
- Credit Card Fraud
- Choose Your Deductible
Renters tips and info
Below is a collection of useful information, tips and good advice about minimizing everyday risk, saving money, and protecting your property. We've also included links to a few websites you might want to visit for additional valuable information.
Tips and info about your home
Saving money
- Reducing your home insurance costs
- Conducting a personal property inventory
- Personal Property Inventory spreadsheet
Home safety and maintenance
- Home inspection and maintenance tips
- Home Maintenance Guide
- Know What's Below - Call Before You Dig
- Protect your house from mold
- Protecting your home from wildfires
- Winter weather preparation
- Preparing for a weather emergency
- Grilling safety
- Home security
- Lawnmower safety
- Pool Safety
- Space Heater Safety
- Surviving severe cold weather
- Protecting your bicycle from theft
- Things to consider when remodeling your home
- NeighborWorks America - Travelers Home Safety
Safety games
Property claim service
Choose an insurance carrier who will be there for you
When deciding on an insurance carrier, choose one you can trust. One that can help make things right if you suffer a loss. Here are three things to consider when choosing a company that instills confidence and trust:
- Look for a local company with the strength of a national carrier. In other words, a company that feels small, but has the expertise and resources of an industry leader. Take a look at Travelers.Travelers offers:
- More than 12,000 claim professionals strategically positioned across the country and more than 100 points of service to respond quickly to routine and catastrophic claims
- Employees, expertly trained at Travelers Claim University, to inspect your property in the event of a loss
- Catastrophe response teams and vans that mobilize fast in the event of a severe weather event or disaster
- 550 medical resources who work hand in hand with claim professionals to provide medical assistance if you or someone is injured on your property
- Lawyers on staff with an average tenure of 20 years to defend against litigation
- 750 risk control specialists whose expertise is shared with customers to help them keep their homes and businesses safe
- Look for a company that’s fast and accurate. Damage to your property can be an inconvenience at the least and life-altering at the worst. Getting assistance and an accurate damage estimate quickly is a must so you can get back to normal fast. And if someone has been injured on your property, you want them to receive expert care as quickly as possible. Take a look at Travelers.Travelers:
- Offers 24/7 claim reporting with after-hours emergency response teams that can be on site within hours after the report of a serious loss; the average speed of answer is less than 20 seconds, even during the highest volume days
- Sends 2/3 of property claim customers payment within the first week
- Has five self-contained Mobile Claim Offices that enable Travelers to set up an office anywhere in the country immediately following a large event
- Reimburses, through its subrogation team, 55 percent more deductible dollars to customers than the industry average*
- Has a high-severity claim team with members who have an average of 25 years of experience
- Look for an insurance carrier with a high customer satisfaction rating. You purchase insurance for peace of mind. What better assurance is there than hearing that other customers have received just that? Take a look at Travelers.Travelers:
- Surveys customers following their claim experience to ensure they’re fully satisfied – and to learn what we can do better+
- Has a good reputation; nine of 10 customers who have had a claim would recommend Travelers to others+
- Provides customers with a higher level of service that includes assistance finding mitigation services, hotel accommodations, and even tree removal and roof-tarping in certain severe events
Travelers will be there when you need us
When fire broke out in the attic of Susan’s Texas home, she needed help knowing what to do next. Travelers helped her get back in her home quickly, with minimal hassle. Click here to see Susan's story.
Rebuilding a dream
When Oklahoma customers Gene and Barbara learned their vacation home had burned to the ground, they needed help rebuilding their retirement dreams. Click here to see Gene and Barbara's story.
Credit history and insurance
What does credit history have to do with insurance?
Over the last few years, many insurance companies have started using credit information to help determine what a customer pays for an insurance policy. In fact, over 90% of insurance companies use insurance scores, according to a study by Conning Research and Consulting Inc., a Hartford, Conn.-based research firm.
To help you better understand how your credit-based insurance score is calculated and how that "score" impacts what you pay for your policy, we have developed the following list of frequently asked questions. Please note that the use of insurance scores varies by state.
- What is an insurance score?
- Why do companies use insurance scores?
- What information affects my insurance score?
- What if there is an isolated problem on my credit report?
- How does Travelers use my insurance score?
- The information in my credit history is personal and sensitive. What protection do I have against misuse?
- Will my agent have access to my credit report?
- How can I improve my insurance score?
- What if I need more specific information about insurance scores?
What is an insurance score?
An insurance score is determined by reviewing a consumer's credit history. A carefully developed and tested computer model performs this analysis, and looks at information such as payment history, whether you have filed for bankruptcy, if you have bills with a collection agent, any outstanding debts you may have, and the length of your credit history.
Unlike a "credit score", which is typically used when you are seeking a loan, an insurance score is used to help insurance companies accurately assign the best price available for your policy.
When calculating your insurance rate, insurers typically group consumers into categories. For example, driving record and age are the most often used categories to help calculate the cost of a customer's auto insurance policy. Insurance scores are just another method insurance companies use to determine what you pay for your policy.
According to extensive industry and independent research, people with certain patterns in their credit history that result in a lower insurance score are more likely to have claims that need to be paid by their insurer. For instance, keeping your credit card balances below the maximum limit and making regular, on-time payments will result in a higher score. On the other hand, if you have a history of "maxing-out" your credit cards to their limits and submitting payments late, your score will be negatively impacted, meaning a lower score.
An insurance score DOES NOT take into account income, race, gender, religion, marital status, national origin, or geographic location. It only reviews your credit history.
Why do companies use insurance scores?
Since insurance scores have been proven to be highly predictive of the potential for future losses, they help insurance companies determine the likelihood that a customer will file a claim, and thus allow carriers to set rates that are accurate and appropriate for each customer. This enables carriers to offer insurance coverage to a broader range of customers. What's more, many of these customers benefit from the use of insurance scores in the form of lower prices.
Insurance scores are used in the same way as other traditional underwriting factors. As a group, people with certain patterns in their credit history receive lower insurance scores and are more likely to experience a loss and file a claim. They are charged a higher premium to reflect that risk. This allows Travelers, and other insurers, to give better rates to consumers with higher insurance scores, who are less likely to file a claim.
Credit history helps predict the potential for future losses, but it is not the sole factor in determining the cost of your policy. It is one of several factors used to arrive at the best rate possible. The age of a driver and prior claim history are two other important factors that are also used to determine your rate.
What information affects my insurance score?
In determining your insurance score, the following information is used:
- Payment history (Do you generally pay your bills on time or are you more than 60 days late?)
- Bankruptcy, foreclosures and collection activity
- Length of credit history
- Amount of outstanding debt in relation to credit limits (Are you "maxed-out" or are you well within your limits?)
- Types of credit in use (e.g., mortgages, installment loans)
- New applications for credit you have requested
What if there is an isolated problem on my credit report?
Travelers recognizes that sometimes people face difficult circumstances, such as medical collections, divorce, or job loss. We have created an Insurance Scoring Resource Center (ISRC) to assist our independent agents and customers with issues like this. In most cases, an isolated instance of a late payment will not have a significant impact on your insurance score if you otherwise have an established pattern of responsible credit use. Your Travelers agent will contact the ISRC on your behalf if you have questions.
How does Travelers use my insurance score?
Travelers uses your insurance score together with a number of other factors (including the factors mentioned above) to determine the best pricing level available to you. Generally speaking, customers who have higher insurance scores and no prior claims or accidents, qualify for our best price.
For those customers with prior claims or accidents, a higher insurance score will help them qualify for a better rate than a similar customer who has a significantly lower insurance score. In turn, customers with no prior accidents or claims, but who have low insurance scores, may also qualify for a competitive rate.
The information in my credit history is personal and sensitive. What protection do I have against misuse?
Numerous federal and state laws and regulations are in place to protect you.
Under federal law, if the information in your credit history results in an "adverse action," by a company, that company must notify you and inform you about how to obtain a free copy of your credit report. You will also be provided with a description of your right to dispute the accuracy or completeness of your credit history.
Will my agent have access to my credit report?
No. Your agent will be informed of your overall score when the policy proposal is created, but will not have access to the underlying information used to calculate that score.
How can I improve my insurance score?
One of best things you can do is to make sure you pay your bills on time. That will help little by little with your credit history. You can also review how much credit you have. Are you up to your limit on a credit card? If so, that may also be considered an unfavorable factor. Consider how to reduce your debt without creating additional credit activity. Also, review your credit report regularly. Resources such as the American Insurance Association (www.aiadc.org) provide additional information about how to improve your credit history. Click here for a list of some ways to improve your insurance score.
What if I need more specific information about insurance scores?
The Insurance Information Institute Web site (www.iii.org) contains a great deal of specific information on this topic under the "Credit Scoring" link. It also contains links to other helpful resources.
The information on this site is general in nature. Any description of coverage is necessarily simplified. Whether a particular loss is covered depends on the specific facts and the provisions, exclusions and limits of the actual policy. Nothing on this site alters the terms or conditions of any of our policies. You should read the policy for a complete description of coverage. Coverage options, limits, discounts and deductibles are subject to availability and to individuals meeting our underwriting criteria. Not all features available in all areas.
Insurance is underwritten by The Travelers Indemnity Company and its property casualty affiliates, One Tower Square, Hartford, CT. For a complete list of personal insurance underwriting companies, click here.
Lewis Insurance
2525 S. Lamar Ste 11
Austin, TX
78704
2525 S. Lamar Ste 11
Austin, TX
78704
